Refund & Return Policy
At Mewasure, we are committed to delivering premium quality dry fruits and ensuring customer satisfaction. Due to the perishable nature of our products, we have a limited return and refund policy. Please read the details below carefully.
📦 Returns
We only accept returns under the following conditions:
The product received is damaged or defective
You received the wrong product
The packaging is tampered with or opened at the time of delivery
📌 Note: Due to hygiene and safety reasons, we do not accept returns for opened or used products.
⏱️ Return Request Time
You must raise a return request within 24 hours of delivery
Requests made after this period may not be accepted
📸 Proof Required
To process your return or refund, please share:
Clear images of the product
Images of the packaging
Order details
Send all details to: info@mewasure.com
💰 Refunds
Once your request is reviewed and approved:
Refunds will be processed within 5–7 business days
The amount will be credited to your original payment method
🔄 Replacements
Instead of a refund, you may choose:
A replacement product (subject to availability)
🚫 Non-Returnable Items
We do not accept returns in the following cases:
Change of mind after purchase
Opened or partially consumed products
Delay caused by incorrect delivery details
🚚 Cancellation Policy
Orders can be canceled before dispatch only
Once shipped, cancellation is not possible
📧 Contact Us
If you have any questions or need assistance, feel free to contact us:
📩 Email: info@mewasure.com
