Effective Date: 06 July 2026

Since Mewasure deals in food products, we do not accept returns due to hygiene and food safety regulations.

However, we will gladly provide a replacement or refund if:

• You receive a damaged product.
• You receive an incorrect product.
• The product is expired at the time of delivery.

To request a replacement or refund:

• Contact us within 48 hours of delivery.
• Share your order number.
• Provide clear photographs of the product and packaging.

Once approved:

• Replacement orders will be dispatched as soon as possible, subject to stock availability.
• Refunds will be processed to the original payment method within 7–10 business days.

Refunds or replacements will not be issued for:

• Taste preferences.
• Minor packaging variations.
• Incorrect storage after delivery.
• Requests made after the reporting period.